The Practice is open all day from 9am to 7pm on weekdays, and from 9:30am to 2pm on Saturdays (excluding Bank Holidays).
All consultations are by appointment, which can be made in person, by phoning us on 01707 875588 or by using our appointment request form. Core consulting times are morning and late afternoon; other times may be possible by arrangement.
Normal appointments last for 15 minutes; if you think you may need additional time please tell us when you book your appointment. If you are bringing extra animals they will need to be booked as of course it will take more time to see more patients. We also offer consultations with our nursing team.
If you have an emergency during our opening hours you should contact us directly; in case of daytime emergency it is helpful if you can phone first to let us know you are on your way so we can make suitable preparations to care for your animal.
In case of emergency out of hours
Call 01707 666399 to arrange to be seen by the duty veterinary team.
24-hour cover for emergencies when we are closed is provided at the Royal Veterinary College Emergency Service nearby, which has excellent facilities at the Queen Mother Hospital, and specially trained emergency care staff who are not tired after a full day’s work.